Hi alovchin91,Thanks for writing back to us and providing a workaround.We’re glad to hear that issue had resolved, so we suggest you provide the feedback by clicking on the OneDrive icon at the top-right of the menu bar more send a feedback.Regarding the display of OneDrive icon in the Finder sidebar, if you still get the normal folder icon instead of OneDrive icon, we suggest you follow the below steps:1. Open the Finder Click on the Finder Preferences Sidebar Uncheck the items in the favorite2.
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The OneDrive sync app checks for available updates every 24 hours when it's running. If it has stopped and hasn't checked for updates in more than 24 hours, the sync app will check for updates as soon as it's started. Windows 10 also has a scheduled task that updates the sync app even when it's not running. To determine if an update is.
Open the Finder Right click on the OneDrive in the sidebar Remove it.3. After removing all the items from the sidebar, add them back.4. For adding the OneDrive, press and hold the command and drag the OneDrive application to favorites in the sidebar.Regards,Chitrahaas- If you feel a reply works for you, please kindly vote or mark it as it will be beneficial to other community members reading this thread. Hi Chitrahaas,The issue is not resolved for me.After the latest update, the workaround doesn't work reliably with OneDrive. It works fine for Google Drive, but for OneDrive I need to execute this command a few times and then it starts working.So apparently the latest OneDrive update (version 18.212.1021.0008) broke the Finder extension even further.The issue will be resolved when Microsoft releases a fixed OneDrive client version.Regarding the display of OneDrive icon in the Finder sidebar, the workaround still works from the first time the command is executed.Regards,Alexander. Hi alovchin,We’re sorry for inconvenience caused.As we cannot reproduce the issue when we tested in the macOS 10.14.1 and OneDrive version (18.212.1021.0008), check the test result below.Reproduce steps:1.
After following the suggestions we had mentioned in the above reply and restart the Mac.2. When we open the Finder, we can see the OneDrive icon in the Finder sidebar and cannot see the overlay icons in OneDrive folder, but after click on the OneDrive in the applications the OneDrive syncs with the account signed in as before and can see theoverlay icons in the OneDrive folder. See the images below:When Files On-Demand is turned onWhen Files On-Demand is turned off3.
We can see the overlay icons in OneDrive folder when we signed into OneDrive.So, we would like to suggest following:1. Try the reproduce steps mentioned above and check whether you can see overlay icons or not.2. If still cannot see overlay icons, try opening the Mac in and check whether the issue resolves.If the any of the above didn’t work, please provide following for moving further:1. Screenshot of your OneDrive Preferences as shown in above.2.
Provide the video of reproduce steps at your end via to protect your privacy.3. Hi Chitrahaas,Thank you for the response.Starting macOS in safe mode resolves the issue with OneDrive, but because I also have the same issue with Google Drive, I still have to use the `killall Finder` command. After that, OneDrive overlay icons disappear, while Google Drive starts to work normally.I have provided you with a link to a video in a private message.1.
Preferences can be seen in a video2. Overlays icons are expected to look like this (after a million tries of workaround OneDrive suddenly worked):I don't have an option to enable Files on Demand in my client. Apparently we are running different versions 18.212.1021.0008 of the client.Regards,Alexander. Hi alovchin,Thanks for providing the information asked.Glad to hear that OneDrive problem is resolved when you open the Mac in safe mode.As mentioned, “issue with Google Drive” in this forum we support only Microsoft products. Hi Chitrahaas,Thank you for the response.I don't expect you to resolve issues with Google Drive, I'm just pointing out that you might still have issues because after restarting Finder the overlays icons are gone again.
And restarting Finder is basically a normal operation - you can right-clickFinder icon while holding Option key, and there will be an option to Relaunch:Regarding Files on Demand - as I said, I don't have that option, thus I can't enable or disable it. I'm not ready to enroll into Insiders program to get it. I don't see how installing beta software can be a suggested solution.So, to sum up - thank you for pointing out to the Mac Safe mode, it really did resolve the issue with OneDrive for me. Still, OneDrive client seems to have a problem with restarting Finder (and from what I've seen so far, it appeared in the latest OneDriveupdate).Regards,Alexander.
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March 2023
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